1. About Indian Pharma Network.
Mention as mentioned in website
2. What are your hours of operation?
We operate on Monday to Friday from 10 am to 7 pm (Indian Standard Time) except on National Holidays (declared by Indian Government). However, we will receive your queries 24 x 7 and respond back immediately through mails once office reopens on next available working day. For otherwise urgent requirement, we can be reached through email email@example.com during closing hours. We will respond within 2 hours provided you submit your detailed enquiry & contact number with ISD Code.
3. What is your office address and phone number and email ID?
Indian Pharma Network
905 – 9th Floor, I-Thum Business Park,
Tower A, Plot no. A-40, Unit no. 5,
Sector-62, Noida 201301,
Call Us – +91 8130290915
4. How do I contact?
There are several ways through which we can be contacted.
Mobile: We can be reached on +91 8130290915 (10 am – 7 pm IST, on working days)
Email: Please send your enquires directly to firstname.lastname@example.org. We will respond within 1 working days after receiving your mail. Please mention your detail enquiry & contact details with ISD code in your email. For otherwise urgent requirement, we can be reached through email email@example.com during closing hours. We will respond within 2 hours provided you submit your detailed enquiry & contact number with ISD Code.
Website: You can visit our website www.indianpharmanetwork.com and fill in enquiry form mentioned on the website. We will respond within 1 working days after receiving your query form.
Office: You can visit our office during working hours if you are in Delhi NCR. Our office address is……. (please include google map here)
5. Where can I buy medicine?
We can help you in connecting with suppliers who are authorized distributors for prescription medicines. We will also assist in delivering these medicines at your location using reliable courier/Air Freight companies.
6. Is medicine available in India?
There are some medicines which have been approved recently in USA or Europe& Japan but not yet approved in India or any other countries are not permitted to be imported or marketed commercially. These medicines are not available in India and can only be imported in particular country from USA/Europe for patient’s personal use.
7. What is Named Patient Program?
There are some medicines which have been approved recently in USA or Europe but not yet approved in India or any other countries are not permitted to be imported or marketed commercially. However, they may be required for the treatment of patients to save their lives who have exhausted all other available treatment options in their country. Named – Patient Program is to facilitate import of such medicines for personal use. There is a provision under the Indian Drugs and Cosmetics Rules, 1945, that permits the patient to import these medicine in small quantity. Similar regulatory provision also exist in other countries.
We assist patient in preparing legal documents for import and connecting them with authorized suppliers in USA and Europe to secure genuine products.
8. Why is the image shown on the website different from the item I received?
Images shown on website are sometimes taken from image released by manufacturing company specific to country/Region. Over period of time they go through some minor makeover depending on regulatory changes, country specific, language specific or batch variations. This sometime not possible to cover all variations on website. However, we assure genuine sourcing for all our products which are supplied using Ikris Pharma Network services